At Ayah Fashion, we want you to be completely satisfied with your purchase. If for any reason you are not, please review our returns policy below.
Eligibility for Returns
Items must be returned within 14 days of delivery.
Products must be unused, unworn, unwashed, and in their original packaging with tags attached.
Custom or made-to-measure items cannot be returned unless faulty.
Refunds
Once we receive and inspect your return, we will notify you of approval or rejection.
Approved refunds will be processed to your original payment method within 7–10 business days.
Exchanges
We offer exchanges for size or color where stock is available.
If the item is out of stock, you may request a refund or store credit.
Non-Returnable Items
Gift cards and final sale items cannot be returned.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
We recommend using a tracked service as we cannot guarantee receipt of untracked returns.
Contact for Returns
To initiate a return, please contact us:
📞 +44 783 151 8777 / +234 808 390 6515
📧 customer@ayahfashion.co
🏠 2 Astor Drive, Plymouth